Wednesday, December 18, 2019

Hotel Housekeeping

Description

Housekeeping Assessment

After studying through the training manual, Learner will have to attempt Final Assignment.

The Assignment Brief containing the different questions will be available on the Learning Platform. You will be assessed by ILC's Assessor. A range of assessment methods may be used. When an assessment criteria is met, it will be graded ‘Pass’. If there is further evidence required, it will be graded ‘referred or fail’ and your assessor will give feedback as to how you can meet the criteria. You can resubmit an assignment as many times as you need to.

Housekeeping Course Benefits

Career path

House Keeper
Supervisor in Housekeeping
House Keeping Manager

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Hospitality Management Level 5

Catering Management - Course Outline

This Hospitality & Catering Management is quite an intensive, comprehensive course of study and delivered across 10 quality units. Each of these modules is made up of online assessments. This assessment will be independently marked, and scored.This is necessary to ensure you have a comprehensive understanding of the subject matter. All through the program, your tutor will be 100% available to assist you with anything you need to have an awesome learning experience.

Module 1 - Introduction to Hotel Management
Module 2 - Managing Front Office Operations
Module 3 - Housekeeping, Engineering & Security
Module 4 - Recruitment and Selection
Module 5 - Training and Development
Module 6 - Quality Management
Module 7 - Marketing and Advertising
Module 8 - Managing Food and Beverage Operations
Module 9 - Managing Interdepartmental Communications
Module 10 - Accounting in Hospitality

Career path

Hospitality Management Level 5

Upon successful completion of our Catering Management, Diploma candidates may choose to pursue an extensive range of careers including:

Back Office Supervisor
Corporate Sales Manager
Director of Maintenance
Director of Marketing
Director of Operations
Events Manager
Executive Housekeeper
Executive Conference Manager
Executive Meeting Manager
Front Desk Supervisor

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Hotel Management Diploma

Description

Course outline

Level 3 Diploma in Hotel Management is 60 credits Certificate. To achieve a Level 3 Diploma in Hotel Management learner must have to achieve minimum 6 Modules with 60 Credits.

Modules

1. Introduction to Hotel Management

2. Understanding Front Office Operations

3. Understanding to Housekeeping and Security

4. Selection & Recruitment in Hotel industry

5. Marketing and Hotel Industry

6. Food and Drinks in Hotel Management

Learning Objectives

After the successful completion of a course from UK Professional Development Academy learners will be able;

To identify the structure of Hotel Industry.
To handle the customers in a hotel and recognise front office operations.
To get knowledge about all departments of Hotel Industry.
To understand different managerial styles are studied and identified.
To identify the security issues in managing a hotel.
To had a complete knowledge of employee hiring and planning process.
To understand the value of marketing mix for Hotel Industry.
Service quality and customer handling will be enhanced through course.

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Hotel Management Office

Description

Hotel Management Office

Objectives

Describe the Front Office operations and its Organizational Structure
Recognize the Profitable Aspects of Yield Management

Programme Content

Topics:

Front Office Functions
Front-of-the-House Operations
Back-of-the - House Operations
The Function of the Front Office Manager
The Art of Supervising
Types of Reservation System
Accepting or Denying Reservation
Yield Management: Choosing the Most Profitable Reservations
Basic Concepts of Yield Management
Check–In Process
Front Office Accounting
Check–Out Process
The Electronic Front Office (EFO)

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Whatsapp: +923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada Afghanistan Arabia Qatar Oman O33151456O1,

Hotel & Hospitality Management Diploma with Holiday Representative Training

Description

What will you learn in this Hotel & Hospitality Management Diploma with Holiday Representative Training

Introduction to Hotel Management

Hotel Business Administration
Type of Hotels
Hotel Administration Structure

Hospitality Management

Introduction to Hospitality Management
Characteristics of the Hospitality Industry
Relationship Between the Hospitality Industry and Tourism
Influences Which Affect the Industry
The Development of the Hospitality Industry
Hospitality Brands
Accommodation
Food Service
Successful Quality Management

Housekeeping, Engineering & Security

Housekeeping
Engineering Department
Security Departments

Human Resource Management

Human Resource Management
Roles of HRM

Quality Management

Quality Management

Marketing

Marketing
Market Strategy in Hotel Industry

Interdepartmental Communications Skills

Interdepartmental Communications
Communication Skills

Hospitality

Introduction to Hospitality
Characteristics of the Hospitality Industry
Relationship Between the Hospitality Industry and Tourism
Types of Accommodation
Types of Room
Types of Hotel Guests

Holiday Representative

Your Introduction to Becoming a Holiday Rep
Defining the Career of a Holiday Rep
Exploring the Various Types of Holiday Reps
Exploring the Origins and Growth of British Tourism
The Components of the Travel and Tourism Industry
Factors that Affect Your Career
Nailing the Teamwork Element Required to Surpass Expectations
The Standard Duties of Holiday Reps
The Legalities Holiday Reps Need to Know About
The Holiday Reps Role in Keeping their Guests Safe
Effective Handling of Customer Complaints
Administration Duties
Crushing it with Customer Services
Creating the Perfect Welcome Meeting
Guide to Selling Excursions
Preparing and Conducting Transfers Successfully
Tallying Floats and Converting Currencies

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Hotel Reception Diploma - SPTTC Certified

Description

Module 1

An Overview of Hotel Reception

To learn about the responsibilities of a hotel receptionist

To learn about different training for jobs in hotel reception
To understand the career opportunities you have in hotel reception
To know what you need to be a success in hotel reception
To find out what you can expect throughout this course
Plus much more...

Module 2

Hotel Reception Standard Procedures

Student Objectives:

To learn about the most common tasks for hotel receptionists
To learn how to check guests in and out
To understand how to take reservations
To learn about the guest services a hotel receptionist is responsible for
Plus much more...

Module 3

Customer Service in Hotel Reception

Student Objectives:

To learn about the fundamentals of customer service
To learn about the importance of empathy for travelers
To understand more about communicating with customers at the desk
To learn how important a first impression is for a customer
Plus much more...

Module 4

Communication Skills Required for Hotel Reception

Student Objectives:

To learn about the fundamentals of communication
To understand how verbal skills play a role in hotel reception
To understand how non-verbal communication skills play a role in hotel reception
To understand the importance of written communication skills in the workplace
Plus much more...

Module 5

Telephone Handling in a Hotel

Student Objectives

To understand the fundamentals of telephone etiquette
To understand why telephone etiquette is important in a hotel
To learn about the dos of telephone etiquette
To learn about the don'ts of telephone etiquette
Plus much more...

Module 6

How to Handle Difficult Hotel Guests

Student Objectives:

To learn about difficult hotel guests
To explore some common types of difficult hotel guests
To learn some tips that will help in dealing with difficult guests
To understand how to put these tips into practice
Plus much more...

Module 7

Administrative Skills as a Hotel Receptionist

Student Objectives:

To learn about the administrative skills, interests, and qualities needed as a hotel receptionist
To learn about the main duties, clerical, and technical skills required for hotel reception work
To understand the importance of good communication and organisational abilities
To know how to prioritise, multitask, and problem solve easily
Plus much more...

Module 8

Computer Skills and Programs

Student Objectives:

To understand the importance of key skills and computer programs for receptionists
To explain the need for a property management system in hotel reception work
To be introduced to the OPERA Property Management System program (PMS)
To become comfortable with the basic functions of the OPERA PMS
Plus much more...

Module 9

Brand Standards in the Hospitality World

Student Objectives:

To understand the concept of branding and how it applies to the hospitality industry
To explain the value of establishing a standard and what is expected from a branded hotel
To determine the importance and impact of standards in the industry
To understand what a star rating is and how it is applied to any hotel
Plus much more...

Module 10

Being a Team Player: Working with Other Hotel Departments

Student Objectives:

To learn about the importance of teamwork
To learn about the key characteristics of a team player
To learn how to work with the kitchen
To learn how to work with maintenance and housekeeping
Plus much more...

Module 11

Safety and Security in the Hotel

Student Objectives:

To understand hotel safety and security
To explore different safety topics that apply to the workplace
To explore different security topics that apply to the workplace
To understand the hotel receptionist's role in maintaining a safe and secure environment
Plus much more...

Module 12

Sales and Marketing as a Hotel Receptionist

Student Objectives:

To learn about selling and marketing hotel services as a receptionist
To differentiate between up-selling and cross-selling approaches
To understand the benefits of reception up-selling and cross-selling products and services
To know some basic hotel sales techniques and when to apply them
Plus much more...

Module 13

Dressing the Part: Creating the Professional Look in Hospitality

Student Objectives:

To learn what it means to dress for professionalism
To understand how to dress for an interview
To learn about choosing appropriate clothing for work
To learn about grooming for hospitality
Plus much more...

Module 14

Keeping Stress Under Control on the Job

Student Objectives

To explore the definition of stress
To understand how stress applies to the role of the hotel receptionist
To discover ways to keep stress under control
To understand why it is important to control stress in the workplace
Plus much more...

Module 15

Legal Issues in Hospitality

Student Objectives:

To explain the importance of adhering to codes, laws, and regulations in hospitality
To understand the rules of disclosure pertaining to business and domain names
To explain fire safety regulations and how to adhere to them in the hotel
To know the importance of the Credit Card Order within the Data Protection Act
Plus much more...

Module 16

The Future for Hotel Receptionists

Student Objectives:

To understand the role of the hotel receptionist
To explore the history of the hotel receptionist
To explore the basic requirements of becoming a hotel receptionist
To explore continuing education and training for hotel receptionists
Plus much more...

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Housekeeping Hotel Industry

Description

Housekeeping Hotel Industry

Objectives

Explain the functions of Housekeeping Department
Explore different Managerial Styles
Access the importance of Hotel Security

Programme Content

Topics:

Housekeeping
Organisation of Housekeeping Department
Management of Guest Amenities
Importance of a Security Department
In-House Security Departments versus Contracted
Fire Safety
Employee Training in Fire Safety
Developing the Emergency Communication Plan

Course Benefits:

Full Tutor Support
Self paced, no fixed schedules
Available to students anywhere in the world
24/7 Access to the LMS ( Learning Management System )
Easy to understand quality e-learning study materials

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Diploma in Hotel Management and Opera PMS Software Training - Level 3

Diploma in Business Management - Level 3
Diploma in Customer Service and Opera PMS Software Training - Level 3
Diploma in Leadership and Management – Level 3
Advanced Diploma in Business Administration - Level 3
Diploma in Management Accounting - Level 3
Diploma in Business Law - Level 3
Diploma in Corporate Governance & Business Law - Level 3
Diploma in Central Banking Monetary Policy - Level 3
Diploma in Business Ethics and Corporate Governance - Level 3
Diploma in Business Economics - Level 3
Diploma in Business and Management - Level 3
Diploma in Applied Business Analysis - Level 3
Diploma in Business Information Systems - Level 3
Diploma in Business Information Management - Level 3
Diploma in Business Management - Level 4
Diploma in Office Administration - Level 4
Diploma in Office Administration and Bookkeeping - Level 4
Diploma in Office Administration and HR - Level 4
Diploma in Office Administration and Management - Level 4
Diploma in Office Administration and PA - Level 4
Diploma in Office Administration and Reception - Level 4

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Level 2 Certificate in Hotel Management

Description

This online training course is comprehensive and designed to cover the topics listed under the curriculum.

Course Curriculum

Following key topics are covered in this course;

Module 1 – The Hotel Industry

Module 2 – Front Of House Operations

Module 3 – What It Means To Be In The Hotel Industry

Module 4 – Running A Hotel Business

Module 5 –Working In The Hotel Industry

Learning outcomes

Get introduced to the hotel industry
Gain an insight into the front house operations
Understand what it means to be in the hotel industry
Learn about running a hotel business
Gain an understanding on working in the hotel industry

Whatsapp: +923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada Afghanistan Arabia Qatar Oman O33151456O1,

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Hotel Management - Learning Objectives

Upon successful completion of Hotel Management - Diploma, the learner will be equipped with relevant specific skills, knowledge and talents of effectively and efficiently managing hotels anywhere in the world. The learner is assured of learning global best practices of:

Great Hotel Management principles
Excellent front office operations
Basic housekeeping, engineering and security skills
Essential features of recruitment and selection
Credible knowledge of training and development
Sophisticated principles of marketing and advertising
innovative and effective ways of food and beverage operations, and
High impact interdepartmental communications

This course will introduce the learner to understanding key functions and responsibilities of Hotel Management. Upon successful completion of this exciting course, the learner will learn specific talents, skills, and knowledge of managing hotels with global best practices such as:

Basic principles of Hotel Management
Effective ways of managing front office operations with professional finesse
How to recruit, select, and train the right people for hotels
Basic Hotel Marketing, advertising, housekeeping, engineering and security skills
Comprehensive understanding of quality management, accounting, interdepartmental communications, accounting, food and beverage operations and lots more.

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Hotel Management - Course Outline

This level 4 Diploma in Hotel management is very intensive, with uniquely designed curriculum. It is delivered across 8 insightful units. At the completion of each of these units, the learner will do an online assessment to verify whether they understand the skills and knowledge of Hotel Management.

Hospitality and Hotel Management Online Level 4

The learner will be assigned with a seasoned tutor who will provide you every support you will need in this journey. Here is the course outline:

Hospitality Industry : Overview
Principles of Hotel Front Office Operations
Various Departments of Hotel
Management of Food And Beverage Operations
Recruiting in the Hotel Industry
Staff Training and Development in the Hospitality Industry
Marketing Strategies for Hotel Industry
Managing Quality Service In Hospitality

Career path

Hotel Management

At the end of Hotel Management Diploma, learners can pursue a career in any of these fields:

Event management
Corporate sales management
Back office supervision
Director of Operations
Front desk supervision
Executive Housekeeping
Executive conference management and lots more.

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Hotel Management Diploma one and Two Years Government

Hotel Management - Course Outline

This intensive yet digestible Hotel Management (Level 4) is delivered across 8 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Module 1 - Hotel Management: Introduction
Module 2 - Front Office Operations & Management
Module 3 - Professional Management of Housekeeping,Engineering and Security Operations
Module 4 - Recruitment and Selection in Hotel Industry
Module 5 - Employee Training and Development Plans for Hospitality Staff
Module 6 - Marketing and Advertising Management in Hospitality
Module 7 - Management of Food & Beverage Operations in Hospitality
Module 8 - Effective Communications in Internal Departments

Career path

Hotel Management Diploma

Upon successful completion of our Level 4 in Hotel Management , candidates may choose to pursue an extensive range of careers including:

Back Office Supervisor
Corporate Sales Manager
Director of Maintenance
Director of Operations
Director of Sales
Executive Housekeeper
Executive Conference Manager
Executive Meeting Manager
Front Desk Supervisor

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Hotel Management Course

Description

Hotel Management Course

This uniquely designed intensive course is available to the learner in five units. In the Hotel Management course of this program, the learner will be introduced into the hotel management, how to effectively manage front office operations, basic housekeeping, engineering and security skills, plus fundamental and core concepts of food and beverage operations.

Hotel Management - Course syllabus:

This Hotel Management - Courseis divided into four modules:

Introduction to Hotel Management
Managing Front Office Operations
Housekeeping, Engineering and Security
Managing Food and Beverage Operations
Human Resources Management Marketing and Advertising

Hotel Management - Course Benefits:

In this Hotel Management course, the learner will gain multiple benefits namely:

Capacity to study at their pace without being constrained to meeting deadlines or fixed schedules.
creating your own time study schedule
Flexibility to study from any location- the learner can eloquently do this once they have a good computer and a strong internet connection.
Ongoing support from the tutor- the tutor will be 100% available to assist you with any guide you may need along the line.
guaranteed learning experience
fully equipped e-learning materials
The one-off course fees include training, quality materials, tutor support and certificate of participation which is given at the completion of the course.

Hotel Management - Course Material

All Hotel Management course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning Hotel Management course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

Online course materials
Question papers
Additional Supporting Material
Useful Links

Hotel Management - Course assessment

The learner has the flexibility to either print or download the course. Once they are enrolled for this course, they will keep having access to it till completion. There will be an online assessment; this will be independently moderated, and scored.

Tutor Support

You will receive feedback from your tutor regarding your performance on the online assessment. When this is done, you are still free to reach out to them for any clarification. Keep in mind that if you have any enquiries, the tutor will be completely available to assist you with all the vital information you may need at any time. Amazingly this assistance comes at no extra cost.

Who is this course for?

Hotel Management Course

This Hotel Management course is available for any learner anywhere around the world. In this course, the learner will be taught time tested, and proven Hotel Management skills. If you are looking for an entry level hotel management that will groom you into this field, then this is a great option for you.

This Hotel Management course is also designed for you if you are already working in the hospitality industry, but needs basic training that will make you relevant in this hospitality industry, then kindly go ahead to enroll for this program.

If you have previously enrolled for our level 1 or Level 1 Award course on Hotel Management, you can take a step further by enrolling for level 3 Hotel Management course. You need this Hotel Management course if you truly want to create a niche in this field.

Requirements

Hotel Management Course

have a good computer with awesome internet access
have good knowledge of English language

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Hotel Management

Hotel Management Learning Objectives

Hotel Management Course provides the knowledge that will enable you:

To develop the understanding of student with the hotel management process that how different operations are managed in Hotel industry
To identify the most recent front office operation and make it easy for student to analyse the organisation operations.
To provide the general information regarding the offered by hotel and security for the comfortable residence of customers.
To elaborate the major recruitment and selection techniques used by management in the hotel industry to get the most suitable employees housekeeping service for their operations.
To provide the information regarding human resource department of Hotel industry that how they provide pieces of training to the employee for the better management of customers and services at the hotel.
To develop the methods which are helpful in quality development and assessment during operations and report it to management?
To identify the best possible marketing and advertising techniques to make industry easily accessible.
To management the operation of Hotel in their food department that how they provide food and beverages to their customers.

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Hotel Management Course Outline

Level 4 Diploma in Hotel management is 90 credits Endorsed Certificate.

To achieve a Level 4 Diploma in Hotel management learner must have to achieve a minimum 9 units with 90 Credits, 7 Mandatory Units and 2 Units from optional units.

Hotel Management Mandatory Units

1. Understanding Hotel management

2. Front Office Operation Management

3. HR Management & Hotel Industry

4. HR activities in Training and Development

5. Importance of Quality Management

6. Fundamental Food Department in Hotel Industry

7. Essential Communication Methods in Hotel Industry

Hotel Management Optional Units

1. Accountancy policies for Hotel Industry

2. Fundamental of Marketing Department in Hotel Industry

3. Basics of House Keeping and Security in Hotel management

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Hotel Management Professional Course

Hotel Management - Learning Objectives

The content of our most advanced Hotel Management Level 4 gradually guides learners through each and every key function and responsibility of the professional Hospitality manager. On a global basis, demand for qualified and capable Hospitality leaders at all levels has never been greater. Armed with the skills and knowledge required to step into a leadership position, a whole world of incredible career opportunities could be right at your fingertips.

Along with a broad overview of the contemporary Hotel Management profession, learners are introduced to each key department within a hotel environment. Discover what it takes to become a competent front of house manager, run back-office operations, take control of food and beverage departments, recruit and train a capable and effective workforce, provide consistently outstanding customer service, market and advertise the business effectively, master interdepartmental communications and so much more besides.

Upon successful completion of this Level 4 in Hotel Management course, candidates take away the most essential industry-specific skills, talents and knowledge including:

The confidence to oversee every key Hotel Department
Comprehensive knowledge of all essential hotel operations
How higher-quality customer service contributes to overall success
What it takes to build and manage an efficient workforce
How to work with hotel finances and budgets
Essential marketing and advertising skills
Comprehensive understanding of housekeeping, engineering and security departments

Hotel Management - Course Outline

This intensive yet digestible Diploma in Hotel Management is delivered across 08 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Module 1 - Introduction to Hospitality & Hotel Management
Module 2 - Principles of Hotel Front Office Operations
Module 3 - Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)
Module 4 - Recruitment and Selection : Policy and Procedures
Module 5 - Training and Development Procedures
Module 6 - Hotel Marketing and Advertising Trends
Module 7 - Hotel Food and Beverage Management
Module 8 - Effective Interdepartmental Communications

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Hotel Management 1Award

Description

Hotel Management 1Award

For ambitious candidates with the desire to succeed, the global hospitality industry really is the stuff dreams are made of. Often providing committed candidates with the opportunity to climb the career ladder in no time at all, there are no limitations for those who succeed in Hotel Management. Generating global revenues in excess of more than $550 billion every year, the hospitality industry is comprehensively stable and highly lucrative. Whether new to hospitality management or pursuing promotion to a more advanced position, this exclusive Level 1 Hotel Management - Course Award could make all the difference!

Hotel Management - Course Syllabus:

This Hotel Management - Course consists of the following two units:

Unit 1 - Hospitality Industry : Overview

Unit 2 - Various Departments of Hotel

At the completion of the Hotel Management - Course, you will be trained on the basic concepts of Hospitality Management, housekeeping and food management skills. This is a training that will launch you into the world of amazing Hotel Management industry. The learner will study various case studies that will enable them to be proactive, effective and efficient in this profession.

Hotel Management - Course Benefits

100% self-paced, with no fixed schedules
complete tutor support
24 hours access top learning management system
available to learners all over the world
Quality e-learning study materials
course materials can either be downloaded or printed
variety of learning media to enhance your learning ability
Your online assessment will be independently marked
You will receive feedback based on your performance, and upon the receipt of this, you have the liberty to contact your tutor for further discussion and learning experience.

Career path

Hotel Management 1Award

Upon the successful completion of this Hotel Management - Course, you will be issued with a certification of participation. Then, you may wish to pursue a career in any of these fields:

Instructor of maintenance
Back office supervisor
Instructor of operations
Event planner
Sales Officer

Whatsapp: +923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada Afghanistan Arabia Qatar Oman O33151456O1,

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Wednesday, December 18, 2019

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Hotel Management course in Faisalabad 923035530865, 03219606785, 3315145601, 03495021336 IPATS