• Module 1 - Hotel Management: Introduction
• Module 2- Front Office Operations & Management
• Module 3 - Professional Management of Housekeeping, Engineering and Security Operations
• Module 4 - Recruitment and Selection in Hotel Industry
• Module 5 - Employee Training and Development Plans for Hospitality Staff
• Module 6 - Quality Management Systems in Hospitality
• Module 7 - Marketing and Advertising Management in Hospitality
• Module 8 - Management of Food & Beverage Operations in Hospitality
• Module 9 - Effective Communications in Internal Departments
• Module 10 - Basic Accounting Management in Hospitality Industry

Hotel Management Level 1 Award

Description

Hotel Management Level 1 Award

If you are looking for a Hotel Management Award Level 1 course that will launch you fully into the world of hospitality industry, then you are at the right place. During the course of the program, the learner will discover that the course is spiced with series of case studies. The end result of this Hotel Management Award Level 1 is to teach you how to proactively, efficiently and effectively enter into this industry. Hotel Management - Course syllabus:

This Hotel Management divided into two modules: Module 1 - Introduction to Hospitality Management Module 2 - Housekeeping and Food Management Hotel Management - Course Benefits: By actively participating in this Hotel Management Award Level 1 program, the learner will benefit the followings:

• Self-paced, the learner won’t be wearied down with any form of fixed schedules or studying to meet a deadline. comprehensive tutor support from start to finish
• 24 hours learning management system Super e-learning study materials
• available to every learner around the world the course materials can either be printed or downloaded The learner will do online assessments of the program, and it will be independently marked.The learner will receive quality feedback based on their performance, and when they receive this, they can either contact their tutor for a more learning experience or further discussion.

Hotel Management - Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well. Our distance learning Hotel Management Award Level 1 course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn this Hotel Management Award Level 1 course. Your course may use any of the following different media which you can use from home or where ever you choose to study:

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Advanced Level 5 Diploma in Hotel Management

Hotel Management - Course Outline

This intensive yet digestible Hotel Management - Diplomas delivered across 10 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

• Module 1 - Hotel Management: Introduction
• Module 2- Front Office Operations & Management
• Module 3 - Professional Management of Housekeeping, Engineering and Security Operations
• Module 4 - Recruitment and Selection in Hotel Industry
• Module 5 - Employee Training and Development Plans for Hospitality Staff
• Module 6 - Quality Management Systems in Hospitality
• Module 7 - Marketing and Advertising Management in Hospitality
• Module 8 - Management of Food & Beverage Operations in Hospitality
• Module 9 - Effective Communications in Internal Departments
• Module 10 - Basic Accounting Management in Hospitality Industry

 

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Hotel Management Certificate

Description

Level 1 Certificate in Hotel Management

Basic Level 1 Certificate in Hotel Management is 30 credits qualification. To achieve a Level 1 Certificate in Hotel Management learner must have to achieve minimum 03 Modules with 30 Credits.

Modules

• Introduction to Hotel Management
• Understand Human Resource in Hotel Industry
• Understand Marketing in Hotel Industry

Learning Objectives

This Course provides the knowledge that will enable you:

• To develop the understanding of student with the Hotel Management process that how different operations of organization are management and how to control customer.
• To elaborate the major recruitment and selection techniques used by management in the hotel industry to get the most suitable employees for their operations.
• To provide the information regarding human resource department of Hotel industry that how they provide training to the employee for the better management of customers and services at hotel.
• To identify the best possible marketing and advertising techniques to make industry easily accessible.

What’s included?

The following is included for online :

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.

Career path

After Successful completion of course, candidate is able to perform duties on the post of:

• Hotel Supervisor
• Front Desk Manager
• Hospitality Head

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Hotel Management Office

Description

Hotel Management/ Front Office Management

The following is included for online study with IPATS London College

• Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.
• Assessment resources accessible through our online learning platform 24/7.
• A professional one-to-one tutor to provide all-inclusive assistance throughout the course online.
• Upon successful completion, students will receive an Endorsed Certificate from Ofqual recognize awarding organisation.

Learning Objectives

Successful completion of Hotel Front Office Management course will enable the learners to understand;

• Role of a Hotel front office in the hotel industry
• Major operations performed by the front office staff
• The organisational structure of the front office
• Understand the core competencies of the front office staff
• The reservation and guest registration process at the front office
• The front office accounting
• Communication process at the front office

Course Outline

The Certificate in Hotel Front Office Management includes four mandatory units.

The overall course is of 40 credit hours Endorsed Certificate and its guided learning hours (GLH) are 160. Following units are included in Front Office Management Certificate.

Unit 1 Introduction to the front office and its functions

• Front Office Department
• Front Office Operations
• Guest Cycle in Hotel Management
• Key Terms of Front Office
• Physical Setup of Front Office
• Operational Structure of Front Office

Unit 2 Front Office Staff, Ranks and Responsibilities

• Front Office Staff Qualities and Competencies
• Responsibilities of Reservation Manager
• Responsibilities of the Reception Manager
• Responsibilities of Services Manager
• Responsibilities of Night-Audit Manager
• Responsibilities of the Communication Manager
• Responsibilities of Front Office Manager

Unit 3 Front Office Reservation and Guest Registration Process

• Hotel Reservation and Types
• Role of the Internet in Reservation Process
• Sources of Reservation
• Managing Reservations
• Understanding the Pre-registration Process of Guests
• Creating Registration Record
• Payment Methods and Assigning Accommodation

Unit 4 Front Office Accounting and Communication Management

• Introduction to Front Office Accounting
• Different Types of Accounts at Front Office
• Folios, Postings, Ledgers and Vouchers and their Types
• Account Settlement
• Importance of Front Office Communication
• Do’s and Don’ts of Front Office Communication

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